Steps to follow for Activation / Reactivation of the software.
Please note that we cannot activate or reactivate the software without the following info. The Machine ID we ask for is nothing private to your machine but is a code that we generate that identifies your machine. Your privacy is not impacted.
Standalone Configuration: When you start the software up, you will get the screen below. Send us the Machine ID AND the Screen shot.
Network Configuration: For the Network Configuration, we will need the Machine ID of the License Manager. Send us the Machine ID AND the Screen shot.
Once you send us the info, we will send you the activation code. Please note that we are based in the Pacific Time Zone (UTC -8.00) and will send you the code during our normal business hours. Thanks for your understanding.